Customer Feedback Form

Thank you for taking the time to complete our survey. Please be assured that all information collected remains confidential and is not disclosed to any third party. We use the information you provide to further improve our products and service to our customers.

Your Details

Date
Trading name:
Name
Location (town, state):
RLF Representative:
I am

Product Details

How long have you been using our products?
1 year 2 years 3-5 years 5-10 years 10 years


Products Purchased
BSN Superstrike Cereal Plus Pasture Plus
Plasma Power Rapid Max Others
Power PK Viticulture Plus


Do you apply our products in a tank mix with other chemicals?
yes no
If yes, which chemicals are you tank mixing with? Have you encountered any problems mixing our product with other chemicals?


What rate are you applying our product at, and at what dilution rate with water?

BSN Superstrike
Product Rate: L/ha
Water Rate: L/ha
Plasma Power
Product Rate: L/ha
Water Rate: L/ha

Ordering and Delivery

How would you rate the process of ordering product?

Unsatisfactory Poor 3 Satisfactory Above Average Excellent


Did you receive your order within the time frame communicated to you by the Sales Representative?
yes no
Was sufficient information on the use of the product provided to you? If no, please provide a comment.
yes no
Was the product of acceptable quality when you received it? If no, please provide a comment.
yes no
Was the packaging of acceptable quality when you received it? If no, please provide a comment.
yes no

Product Performance

Were you satisfied with the performance of the product with regards to mixing and ease of application? If no, please provide a comment.
yes no
Were you satisfied with the performance of the product with regards to crop response and / or yield?
yes no I haven’t evaluated yield / crop response

RLF Services

Do you want to further information on increasing the efficiency of your current fertiliser program?
yes no
Is there a particular nutrient that you are interested in applying as a liquid fertiliser?
Nitrogen Phosphorus Potassium Magnesium
Sulphur Calcium Zinc Copper
Manganese Iron Boron Cobalt
Molybdenum Other
Are you interested in an evaluation of your current soil and tissue tests?
yes no

Overall Satisfaction

Are you likely to recommend the product to other potential customers?
yes no
Anything else you want to tell us or think we should have asked?

For further details on how this information is used or to provide feedback on the process, please contact the Quality Assurance Manager
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